How do I access the Meals on Wheels Service and do I need a referral? A simple call can be made to our Central Office on Free call 1800 854 453 where one of our staff can assist you over the phone. Referrals can come from anywhere, including; family members, friends and even by referring yourself! Formal referrals are also happily accepted from general practitioners, heath care professionals, community care providers or your local council. If you live in regional SA, our staff will be able to assist you with local information and direct you to your local service.